Refund Policy

Returns & Refund Policy

At ZappyGo, we focus on delivering fresh, high-quality food right to your doorstep. Because of the perishable nature of our products, we do not offer refunds or accept returns under any circumstances.

Order Cancellation

Once an order is placed, you have 30 seconds to cancel it from the order confirmation screen. After this window, the order is final and cannot be cancelled, refunded, or exchanged.

Non-Returnable Items

Due to safety and hygiene reasons, all food items and associated packaging are non-returnable and non-refundable.

Gifts & Offers

Items received as part of promotional offers or gifts are also non-returnable and non-refundable.

Need Help?

For any issues or concerns, feel free to contact us at:

📧 zappygo@zappygo.in